Frequently asked questions
The most common questions and their answers, short and to the point.
We ask you to treat nature, the facilities and the neighbours with consideration, so that all guests can have a pleasant experience.
Children are very welcome at many of our locations and may sleep in the adults' bed. However, an extra bed can't be set up due to lack of space.
Please note that the rules vary from location to location. The quickest way to see whether children are allowed at a location is the “Children welcome” filter in the search. Please also check the conditions of your chosen location before booking.
For safety reasons, open fire isn't allowed inside the bubble. If you have any questions about permitted fire pits, please contact your host on site directly.
That depends on the location. In the search, you can select the "Dogs welcome" filter. The listing will also give you more information – for example, that dogs are usually only allowed in the airlock chamber and that you'll need to bring a dog basket.
A bubble tent, also called a bubble hotel, is a transparent tent in the middle of nature. You lie warm and sheltered in bed and fall asleep right under the starry sky.
No, your privacy is ensured at every location. If there are several bubble tents on one property, you'll see this when booking. Even then, each tent is positioned so you won't be disturbed.
Every location has a toilet, but the facilities vary: from a composting toilet to an indoor bathroom, sometimes with an outdoor shower. You'll find all the details on the location page.
A night in a bubble tent starts from €175 for two people. The price depends on the location and extras such as breakfast, hot tub or sauna. The easiest way to see available dates and prices is the search above.
Look at all our locations on the map and use filters such as sauna, hot tub or breakfast included. That way you'll quickly find your perfect bubble tent.
Simply choose your preferred date and location on our website, check availability and complete your booking directly online. Once your payment is complete, you'll immediately receive a booking confirmation by email.
Yes, as long as your preferred date is still available, you can book at short notice – for arrival the next day at the earliest. Same-day arrival generally isn't possible, so that our hosts can plan ahead. If there's no other way for you, get in touch with our support team at support@book-a-bubble.com and we'll try to make it work.
No, you don't need to register. You can easily complete your booking as a guest – all you need are your contact and payment details. Afterwards, you can log in to “My booking” at any time using a one-time link that we'll send to your email address. There you can view, reschedule or cancel your booking and message your host.
Yes, as soon as your booking is complete, you'll receive a booking confirmation with all the important details by email.
First, choose a suitable location and date, then complete your booking including payment online. You'll then receive your booking confirmation with all the arrival information.
Yes, many locations offer optional add-ons. You can select and add them directly during the booking process. Some extras are marked “bookable on site”: you don't book these through our website, but directly with your host on site.
Usually not – you'll automatically receive all the important arrival information with your booking confirmation. Simply check it for details on the address, check-in and amenities.
Yes, after booking you can easily message your host via the chat. You'll find it under “My booking”, linked directly to your booking.
After your stay, you'll receive a review request in the chat with a “Write a review” button. There you can rate your stay, leave a personal message for your host and upload up to 5 photos. Once we've approved it, your review will appear with the photos on the accommodation's page.
An order is always paid in a single currency. That's why you can't book stays at Swiss locations (in CHF) and locations in Germany or Austria (in EUR) together in one basket. In this case, simply complete a separate booking for each currency.
You can conveniently pay by credit card (Visa, Mastercard, American Express, Discover), PayPal, Klarna, Apple Pay, Amazon Pay, Link or eps bank transfer. The payment methods shown to you may vary depending on your device and browser.
Yes, our vouchers make a perfect gift. You can buy them as usual on our website and then pass them on to the recipient. Every voucher is valid for 36 months. You can choose between three options: the digital voucher, which you'll receive as a PDF by email as soon as payment is received; the printed voucher on grass paper (+€2.90 or +CHF 4.90); and our gift box (+€19.90 or +CHF 24.90).
You can set the voucher value freely between €20 and €1,000. Alternatively, you can buy the voucher in Swiss francs, also between CHF 20 and CHF 1,000. The voucher is paid for and issued in the currency you choose.
Yes, you can use your voucher for the entire booking, including any add-ons, as long as the voucher value is sufficient.
No problem – just contact our support team at support@book-a-bubble.com with your order details, and we'll be happy to send you the code again.
Yes, that's no problem. You can redeem as many value vouchers as you like for one booking. Simply enter all the voucher codes one after the other.
Yes, that's possible. If you redeem a euro voucher at a Swiss location, or a franc voucher at a location in Germany or Austria, the voucher value is automatically converted at our set exchange rate.
For cancellations up to 21 days before arrival, 85% of the booking amount will be refunded; the remaining 15% is retained as a service & transaction fee. For cancellations up to 7 days before arrival, 50% of the booking amount will be refunded. For cancellations up to 3 days before arrival, 20% of the booking amount will be refunded. Unfortunately, no refund is possible for cancellations after that. You can easily cancel yourself under “My booking”. The refund is made automatically to the original payment method. If you paid with a voucher, that portion will be credited back to your voucher.
Bookings can be rescheduled free of charge for the same location up to 10 days before arrival. Depending on the dates you choose, you may need to pay the difference or receive a refund. You can easily reschedule yourself under “My booking”.
No, unfortunately that isn't technically possible. The refund is made automatically to the original payment method. If you paid for your booking fully or partly with a voucher, that portion will be credited back to your voucher.
Our regular cancellation terms also apply in the event of illness. Unfortunately, this means a short-notice cancellation free of charge isn't possible, even if you can't travel due to illness.
We therefore recommend taking out travel cancellation insurance when you book, which also covers illness. That way, you're financially protected just in case.
The bubbles are built to be weatherproof, so rain won't spoil your nature experience. Thanks to the transparent roof, you can look outside from the comfort of your bed, even when it's raining.
The temperature inside generally follows the temperature outside. Depending on the location, electric blankets or additional heating are available, so you can stay cosy on cooler days. On warmer days, some locations also have a fan.
Please note that even on warm days, it can cool down considerably at night. On hot days, we therefore recommend enjoying the late afternoon and early evening outside first and only heading into the bubble tent in the evening. That way, you'll make your stay especially pleasant.
In normal weather, your stay goes ahead as planned. Only in dangerous weather may it be postponed in exceptional cases.
We recommend dressing for the season and, in cooler temperatures, bringing extra warm clothing and blankets, as this is a nature experience.
Yes, the bubbles have a fan that runs continuously, constantly bringing fresh air into the tent.
Yes, many of our locations offer optional add-ons such as a hot tub or sauna. You'll find the details on the relevant location page.
No, some locations are open seasonally. You can see which dates are currently available on the relevant location page.
You'll find all the information on size, amenities and available add-ons clearly laid out on the relevant location page.
Yes, in principle, but the beds are 140x200 cm and designed for two adults. One extra child sharing the bed is usually no problem, but a separate cot can't be set up. Use the “Children welcome” filter in the search to find all locations where children are welcome.